What is the Amazon customer service? Are you a frequent user of the Amazon platform? Have you ever been in a position while using any of the Amazon services that require contacting them? You might have been using Amazon for some time now and you haven’t found any reason to contact them and all of a sudden you find yourself in one of these situations.
What do you do? The answer to this is simple. When in an unfortunate situation you find a way or means to resolve the problem. But in this case, you have to contact Amazon since the issue or problem is an Amazon related problem.
If you ever find yourself in an amazon related problem you should contact the amazon customer service and them alone you should contact. This is because they have better ways to resolve the issue. Or you can ask a friend who has been in such a situation before for help.
Ways to Contact Amazon Customer Service
Contacting amazon customer care is easy. Although there are different ways through which one can contact the amazon customer care service. You can use the amazon contact us page to contact them when having issues with the platform. Also, you can also contact amazon via their call number to speak directly to an amazon representative. You will receive an automated voice response. It will ask for your name and your phone number.
The automated voice will therefore tell you a time you should be expecting a call back. Another way through which you can contact this platform is by sending an email to them at cis@amazon.com. It takes 24-48 hours for your message to be read and responded to. So therefore you need to be patient. You can also contact them through their social media presence. When I say social media presence I mean facebook, twitter and other social media platforms that amazon uses. When on their pages or accounts you can contact them through the message tab or button.
Another way through which you can contact this platform is by sending an email to them at cis@amazon.com. It takes 24-48 hours for your message to be read and responded to. So therefore you need to be patient. You can also contact them through their social media presence. When I say social media presence I mean Facebook, twitter and other social media platforms that amazon uses. When on their pages or accounts you can contact them through the message tab or button.
How to Access the Amazon Customer Care Service
You can get access to this platform by going to www.amazon.com/gp/help/customer on your device. On the page you will have to choose from any of the options on the area you are having issues with. If you are not logged in you will need to log in to your amazon account. After choosing your preferred option you will need to follow the on screen options and instructions from the next page.